Spotlight on Industrial and Systems Engineering

She always enjoyed math and science, but it wasn’t until she was in college that Samantha Hedges found her calling.

Problem solving and implementing solutions – Hedges does both as a hub industrial engineer at FedEx Ground. Hedges – who earned a bachelor’s degree in industrial and systems engineering from Ohio University in 2008 – helped Chaminade Julienne students get a head start in the engineering field by sharing her experience as a recent STEMM Idol speaker.

“I didn’t know what industrial engineering was when I was in high school, I found it in college,” Hedges said. “But the more you can get exposed to new fields and opportunities, the better.”

Hedges spoke about industrial and systems engineering, the "improvement engineers" who work in many different industries, including manufacturing, logistics, retail, restaurants, health care, and the financial industry. Like many engineering professionals, Hedges got her start as an intern in 2009.

“It definitely helped me get my foot in the door,” she said. “It was very valuable in terms of exposure and understanding the etiquette of the corporate world.”

FedEx Ground specializes in small package handling, sorting, and shipping. Its network moves millions of packages each day utilizing some of the most advanced technology and engineering techniques to work effectively and efficiently. Hedges, who manages a region that includes Dayton, Cincinnati, Lexington and Louisville, helps devise the best ways to sort millions of packages for shipping.